What is TeamViewer Frontline?
Frontline is an all-in-one augmented reality productivity platform that empowers frontline workers to be more productive and create a truly digitalized workforce.
Frontline is powered by the latest wearable computing technology to improve manual work processes across industries, creating enormous potential to speed up processes, reduce error rates, improve quality, and reduce costs.
xPick :
Logistics picking
· Manual orders
· Selecting inbound and outbound logistics
· Categorizing inventory and logistics
xMake :
Manufacturing Guidance
· Manufacturing Instructions
· Quality Assurance
· Manufacturing education and training
xInspect :
Workflow Guidance
· Maintenance & Service Support
· Business Process Guidance
· Guided diagnostics and troubleshooting
xAssist :
Expert Collaboration
· Remote Support
· Real-time troubleshooting
· Aftercare support
Use the smartglasses' camera to scan a variety of barcodes hands-free and select work orders based on digital work process instructions displayed in front of you to support logistics processes such as receiving, shipping, inventory, and sorting.
Many companies still perform logistics tasks manually. The TeamViewer Frontline solution xPick aims to profitably use digitized process innovation through wearable tasks in many logistics operations.
· Manual Order Picking
· Receiving and shipping management · Packaging and product sorting | · Inventory management · Sequencing and kitting operations · Replenishment and storage |
When xPick is used with smart glasses, logistics processes can be performed hands-free to increase speed and minimize errors. This can be done with optional components such as weight adjustment, barcode scanning, localization, or operation by voice command. User acceptance is very high thanks to the intuitive graphical user interface.
In combination with smart glasses, xPick enables the digital representation of information, instructions, and process documents. xPick is based on a user interface adapted to specific logistics scenarios and enables employees to adopt the required workflows quickly and error-free. By displaying information on smart glasses, frontline workers always have both hands free for actual work.
Barcode and RFID scanners, which can be worn as rings or bracelets, provide additional support for logistics processes. For hard-to-reach picking or entry locations, scanners offer a significant increase in comfort and efficiency compared to smart glasses cameras. This is clearly illustrated by the example of storage locations that are directly above ground level or at great heights. The optimal combination is the connection with xBand. The multi-sensor bracelet enables a completely intuitive order check thanks to RFID when reaching storage or removal boxes.
Frontline is an all-in-one augmented reality productivity platform that empowers frontline workers to be more productive and create a truly digitalized workforce.
Frontline is powered by the latest wearable computing technology to improve manual work processes across industries, creating enormous potential to speed up processes, reduce error rates, improve quality, and reduce costs.
· Manual orders
· Selecting inbound and outbound logistics
· Categorizing inventory and logistics
· Manufacturing Instructions
· Quality Assurance
· Manufacturing education and training
· Maintenance & Service Support
· Business Process Guidance
· Guided diagnostics and troubleshooting
· Remote Support
· Real-time troubleshooting
· Aftercare support
· Hands-free work
· Display task in the worker's field of vision
· Increase productivity
· Graphical instructions
· Step-by-Step Instructions
· Sensor Control
· Fully mobile
· Easy for users to adapt
· Device agnostic
xPick's user-specific interface provides personalized processing, taking into account different languages or qualification levels, for example. Simple operation does not require extensive training, making it optimally suited for a wide range of work environments. The external scanner improves ergonomics by allowing barcodes to be scanned quickly and easily without compromising the actual work process by bending or stretching deeply.
xMake is an innovative vision authoring solution for manufacturing processes. Give your employees dynamic step-by-step instructions directly in their field of vision.
Workers are still essential to the production process. Companies are faced with the challenge of ensuring quality and minimizing human error rates. xMake reduces their workload and supports the following processes
· Assembly Operations · Quality Assurance | · Production · Initial Training |
xMake replaces error-prone paper lists and enables guided assembly. With the help of smart glasses, the user always sees all relevant information, and both hands remain free for the actual activity. Cameras and sensors provide a standard quality assurance system that guarantees perfect results for each production step. High flexibility is a key feature of xMake: The solution is mobile, requires only a Wi-Fi connection, and can be adapted to the language and qualifications of the employees.
Integrated sensor-assisted step verification via scale, voice command, light sensor, pushbutton, or image recognition makes the process efficient and safe. This reduces the complexity of documentation. In the event of a malfunction or defect on the production line, employees can access integrated remote support capabilities (JITE, Just in Time Expertise). xMake also reduces time- and resource-intensive training and familiarization time (Just in Time Training, JITT).
· Hands-free work
· Display task in the worker's field of vision
· Increase productivity
· Reducing errors
· Step-by-step guide
· Integrated quality assurance
· Deliver faster initial training
· Fewer work stoppages
· Wear ergonomic wearable equipment
xMake features a customer-specific user interface that can be configured specifically for each process. The goal is to create a work environment that is as intuitive as possible and eliminates sources of error in existing production processes. The smart glasses can be ergonomically adjusted with hardware-specific options. In terms of resource utilization, xMake allows companies to flexibly deploy employees along the production line by displaying different manufacturing processes on one smart device. The solution also takes training to a new level. This allows them to address issues such as seasonal work and staff fluctuations
With xInspect, you can digitize your knowledge with step-by-step instructions for service and maintenance
Complex maintenance manuals are a thing of the past. Digitize your know-how! xInspect is an innovative solution that uses data glasses to improve planned service and maintenance processes in various industries.
· Guided diagnostics · Review checklists | · Guided troubleshooting · Automated documentation |
Today, technicians face two problems when performing maintenance and repair work. Both hands are needed for the task and at the same time they rely on additional information about the maintenance procedure. With xInspect on smart glasses, technicians have all relevant information, checklists, diagrams, etc. directly in front of their eyes. Sensor data can also be integrated in real time. Workers can move freely. Inspection reports and documentation can be created automatically during the process without information loss and extra steps.
· Working Hands-Free
· Instant documentation
· Automatic reports
· Step-by-step instructions
· Simple knowledge transfer
· Guided troubleshooting
· Configure workflows
· Integrating existing data
· Customized UI
Customers achieve efficient processes with xInspect. Step-by-step instructions and integrated quality management simplify the maintenance process. Economic damages such as machine downtime are prevented in advance and lead to a quick ROI. Training for new employees is made easier through quick knowledge transfer. Work becomes safer thanks to the display of process-related hazard warnings. If a problem cannot be solved with existing information, you can consult with an expert with our experts.
xAssist stands for innovative remote assistance that can be used with all common smart glasses models. This solution helps reduce response times and reduce travel costs during service.
When a malfunction occurs or a plant is shut down, production downtime and high costs occur very quickly. Therefore, time is of the essence when it comes to service operations in the event of an interruption. This is where the TeamViewer Frontline solution xAssist interactive feature comes in.
· Remote Support · Service Management | · Real-time troubleshooting · AR capability |
Today, technicians face two problems when performing maintenance and repair work. Both hands are needed for the task and at the same time they rely on additional information about the maintenance procedure. With xInspect on smart glasses, technicians have all relevant information, checklists, diagrams, etc. directly in front of their eyes. Sensor data can also be integrated in real time. The operator can move freely. Inspection reports and documentation can be created automatically during the process without information loss and extra steps.
· In-person knowledge transfer
· No delays due to travel
· Live remote support
· Reduce downtime
· Higher service levels
· Satisfied customers
· Reduce travel costs
· Spare service capacity
· New revenue opportunities
You can achieve a quick return on investment by minimizing downtime and reducing travel costs. With remote support, you can transfer knowledge from multiple locations without losing information. Reduce knowledge gaps in your company and reduce employee wait times for decisions. xAssist supports your customers as well as your company. Give your customers a new, reliable service experience with remote support. Keep your promise to eliminate defects on the first repair and better fulfill service level agreements. Develop new service concepts and create new revenue streams based on this.
Use the smartglasses' camera to scan a variety of barcodes hands-free and select work orders based on digital work process instructions displayed in front of you to support logistics processes such as receiving, shipping, inventory, and sorting.
Many companies still perform logistics tasks manually.
The TeamViewer Frontline solution xPick aims to profitably use digitized process innovation through wearable tasks in many logistics operations.
· Manual Order Picking · Packaging and product sorting · Sequencing and kitting operations | · Receiving and shipping management · Inventory management · Replenishment and storage |
When xPick is used with smart glasses, logistics processes can be performed hands-free to increase speed and minimize errors.
This can be done with optional components such as weight adjustment, barcode scanning, localization, or operation by voice command.
User acceptance is very high thanks to the intuitive graphical user interface.
In combination with smart glasses, xPick enables the digital representation of information, instructions, and process documents.
xPick is based on a user interface adapted to specific logistics scenarios and enables employees to adopt the required workflows quickly and error-free.
By displaying information on smart glasses, frontline workers always have both hands free for actual work.
Barcode and RFID scanners, which can be worn as rings or bracelets, provide additional support for logistics processes.
For hard-to-reach picking or entry locations, scanners offer a significant increase in comfort and efficiency compared to smart glasses cameras.
This is clearly illustrated by the example of storage locations that are directly above ground level or at great heights.
The optimal combination is the connection with xBand.
The multi-sensor bracelet enables a completely intuitive order check thanks to RFID when reaching storage or removal boxes.
· Hands-free work
· Display task in the worker's field of vision
· Increase productivity
· Graphical instructions
· Step-by-Step Instructions
· Sensor Control
· Fully mobile
· Easy for users to adapt
· Device agnostic
xPick's user-specific interface provides personalized processing, taking into account different languages or qualification levels, for example.
Simple operation does not require extensive training, making it optimally suited for a wide range of work environments.
The external scanner improves ergonomics by allowing barcodes to be scanned quickly and easily without compromising the actual work process by bending or stretching deeply.
xMake is an innovative vision authoring solution for manufacturing processes.
Give your employees dynamic step-by-step instructions directly in their field of vision.
Workers are still essential to the production process. Companies are faced with the challenge of ensuring quality and minimizing human error rates. xMake reduces their workload and supports the following processes
· Assembly Operations · Production | · Quality Assurance · Initial Training |
xMake replaces error-prone paper lists and enables guided assembly.
With the help of smart glasses, the user always sees all relevant information, and both hands remain free for the actual activity. Cameras and sensors provide a standard quality assurance system that guarantees perfect results for each production step.
High flexibility is a key feature of xMake: The solution is mobile, requires only a Wi-Fi connection, and can be adapted to the language and qualifications of the employees.
Integrated sensor-assisted step verification via scale, voice command, light sensor, pushbutton, or image recognition makes the process efficient and safe. This reduces the complexity of documentation.
In the event of a malfunction or defect on the production line, employees can access integrated remote support capabilities (JITE, Just in Time Expertise). xMake also reduces time- and resource-intensive training and familiarization time (Just in Time Training, JITT).
· Hands-free work
· Display task in the worker's field of vision
· Increase productivity
· Reducing errors
· Step-by-step guide
· Integrated quality assurance
· Deliver faster initial training
· Fewer work stoppages
· Wear ergonomic wearable equipment
xMake features a customer-specific user interface that can be configured specifically for each process.
The goal is to create a work environment that is as intuitive as possible and eliminates sources of error in existing production processes.
The smart glasses can be ergonomically adjusted with hardware-specific options. In terms of resource utilization, xMake allows companies to flexibly deploy employees along the production line by displaying different manufacturing processes on one smart device.
The solution also takes training to a new level.
This allows them to address issues such as seasonal work and staff fluctuations
With xInspect, you can digitize your knowledge with step-by-step instructions for service and maintenance
Complex maintenance manuals are a thing of the past. Digitize your know-how!
xInspect is an innovative solution that uses data glasses to improve planned service and maintenance processes in various industries.
· Guided diagnostics · Guided troubleshooting | · Review checklists · Automated documentation |
Today, technicians face two problems when performing maintenance and repair work.
Both hands are needed for the task and at the same time they rely on additional information about the maintenance procedure.
With xInspect on smart glasses, technicians have all relevant information, checklists, diagrams, etc. directly in front of their eyes.
Sensor data can also be integrated in real time.
Workers can move freely.
Inspection reports and documentation can be created automatically during the process without information loss and extra steps.
· Working Hands-Free
· Instant documentation
· Automatic reports
· Step-by-step instructions
· Simple knowledge transfer
· Guided troubleshooting
· Configure workflows
· Integrating existing data
· Customized UI
Customers achieve efficient processes with xInspect.
Step-by-step instructions and integrated quality management simplify the maintenance process.
Economic damages such as machine downtime are prevented in advance and lead to a quick ROI.
Training for new employees is made easier through quick knowledge transfer.
Work becomes safer thanks to the display of process-related hazard warnings.
If a problem cannot be solved with existing information, you can consult with an expert with our experts.
xAssist stands for innovative remote assistance that can be used with all common smart glasses models. This solution helps reduce response times and reduce travel costs during service.
When a malfunction occurs or a plant is shut down, production downtime and high costs occur very quickly.
Therefore, time is of the essence when it comes to service operations in the event of an interruption.
This is where the TeamViewer Frontline solution xAssist interactive feature comes in.
· Remote Support · Real-time troubleshooting | · Service Management · AR capability |
Today, technicians face two problems when performing maintenance and repair work.
Both hands are needed for the task and at the same time they rely on additional information about the maintenance procedure.
With xInspect on smart glasses, technicians have all relevant information, checklists, diagrams, etc. directly in front of their eyes.
Sensor data can also be integrated in real time.
The operator can move freely.
Inspection reports and documentation can be created automatically during the process without information loss and extra steps.
· In-person knowledge transfer
· No delays due to travel
· Live remote support
· Reduce downtime
· Higher service levels
· Satisfied customers
· Reduce travel costs
· Spare service capacity
· New revenue opportunities
You can achieve a quick return on investment by minimizing downtime and reducing travel costs.
With remote support, you can transfer knowledge from multiple locations without losing information. Reduce knowledge gaps in your company and reduce employee wait times for decisions.
xAssist supports your customers as well as your company.
Give your customers a new, reliable service experience with remote support. Keep your promise to eliminate defects on the first repair and better fulfill service level agreements.
Develop new service concepts and create new revenue streams based on this.
Company Name : Xpert INC Founder : 박정남
Business Registration Number : 155-81-01458
Tel : 02-536-6672
Office Hours : 10:00 - 19:00 (Except Sat, Sun, Holiday)
E-Mail : xpert@xpertinc.co.kr
Location : 220, Seokchonhosu-ro, Songpa-gu, Seoul, Republic of Korea
Copyright ⓒ 2024 Xpert INC All Rights reserved.
Company Name : Xpert INC Founder : 박정남 Business Registration Number : 155-81-01458 Tel : 02-536-6672
Office Hours : 10:00 - 19:00 (Except Sat, Sun, Holiday) E-Mail : xpert@xpertinc.co.kr Location : 220, Seokchonhosu-ro, Songpa-gu, Seoul, Republic of Korea
Copyright ⓒ 2024 Xpert INC All Rights reserved.